Why choose the Nalpeiron Licensing Service vs. others

Bigger is not always better

In the recent recession a number of our $billion customers died, bigger is not always better in terms of safety and security! Bigger is usually worse for Customer Service and responsiveness - this is what our clients report as a major reason they switch to Nalpeiron, poor service and support. As a private, profitable, 20 year old Company, we really care about our customers!

Bigger is usually equated with arrogance and control. This certainly seems to be the case in reports from clients that switch to Nalpeiron. They report rare product updates, very poor client service and care, little product innovation, high pricing, price gouging, hidden costs, high piracy rates and lack of interest in the licensing space.

Bigger in the case of our core competition, Flexera and Safenet, also means being owned by private equity companies who are renowned for under investment and extracting the maximum profits from the client base, rather than building great products.

Faster usually is better

Speed is usually important for our clients, speed to trial and select a vendor, speed to implement and speed to get their products to market with the licensing partner. Speed is not only about competitive advantage, it's also about massive hidden costs. If you have to spend 3 months with your partner and their professional service teams, these costs may outweigh the initial cost for the licensing products you are buying.

On-premise products not only generally require extensive PS, install, support and service costs they add on average at least 3 months to the rollout of a project. Many Nalpeiron clients have chosen us because we are the leader in hosted licensing and we rarely need any professional services to implement. There are no additional hidden costs and server infrastructure issues.

Agile vs. waterfall

It goes without saying that a modern company like Nalpeiron offering a cloud based SaaS solution uses agile development methods and is constantly iterating and releasing service improvements and additional features. That's one of the key benefits of a modern development process and the cloud delivery method.

Our competitors products however have developed a mixed bag of products over 20 years, days when the old Enterprise software practices were king and therefore they have an older codebase, older ways to deliver innovation and differing capabilities vs. today's requirements and market dynamics. This leads their customers to defect to newer platforms like Nalpeiron where they can take advantage of the latest tools, technologies and time saving processes - just like they are adopting en masse in their own engineering departments.

Simple vs. complex

Our bigger competitors have grown through acquisition and own lots of companies, technology and product lines but they are not one unified solution rather a basket of a dozen technologies with one sales team. For example Flexera sells Installshield installer products and whole host of others that make up the bulk of its revenues with software licensing as a small part of the mix. Safenet is much, much worse in this respect with the good old dongle as their core licensing solution.

This creates a complex product stack, technology that doesn't work easily together and teams that are not unified in offering one simple and direct solution to licensing. This leads to long implementation cycles and additional costs and complexity that's not necessary.

Many clients have selected Nalpeiron as we only specialize in Licensing related products, developed, supported and extended constantly by one dedicated team. Our product is available to try and test as a fully functional cloud based experience and is simple to understand, buy and implement.

Out of the box vs. hidden costs

One thing big companies seem to do with their pricing in Enterprise Software is obfuscate their costs by having complex tiered pricing models, add-ons, and hidden costs like extensive professional service costs, extra fees as you grow, extra fees if you add a new platform and all this they can't confirm in your pricing quote until it's all too late. They rarely like comparing "apples with apples" as this makes their full costs transparent and therefore much harder for them to win business vs. innovators like Nalpeiron.

Nalpeiron, and the whole SaaS industry, has taken a new approach to Enterprise Software sales. First we include all you need out of the box for our core products, second our pricing is clear and transparent and third, there are no hidden costs - ever. This means that if you take the time to really get to the bottom of all the costs and compare them fairly Nalpeiron is always better value which means ROI in months not years.

Checkout our whitepaper: Total Cost of Ownership and ROI Model for Software Licensing

Not just licensing but "added value" licensing

Customers that work with Nalpeiron tend to have one thing in common they want a fast ROI and to use licensing as part of their business to grow revenues and profits. As well as offering the obvious means to control licenses and boost revenue that way, Nalpeiron also offers a complete range of unique marketing tools that focus sales on hot leads, offer product marketing useful reporting and allows marketing to create new sales from automated systems to tap revenue leakage and more. These tools are easy to use and integral to the service, not bolt-on afterthoughts.

Our competitors don't have the "baked-in" capabilities, such as a deep Salesforce integration, that Nalpeiron offer. Rather they have generic APIs that require professional services to stitch everything together - this is slow, expensive and rarely effective.

Cloud vs. on-premise

Nalpeiron is the pioneer (since 2005) in "licensing in the cloud" and our customers love the benefits of no infrastructure costs or hassles. Compare this to having to invest in hardware, software licenses, service engineers and all the related management issues just to run a non-core function like licensing.

What most clients don't realize is that these hidden costs often outweigh the costs of the licensing tools themselves. Add to this the other professional service costs for implementation and you have costs multiplied by 3-5x. A huge burden that is often overlooked when purchasing a licensing solution.

On the plus side for true cloud-based licensing, you get many benefits such as:

		Rapid time to value: The Nalpeiron Licensing Service lets you get up and running quickly. The suite provides multiple editions, pre-packaged reports and dashboards, free source code, and a out-of-the-box solution based on 20 years of industry experience. No need to setup, deploy, manage or maintain licensing servers. You can be up and running within days not months.
		Bullet-proof security: The Nalpeiron Licensing Service Cloud provides an industry leading security infrastructure for ensuring physical security, data encryption, and application security.
		Subscription-based pricing: Pay as you go, on an annual basis, unlike conventional systems where you have to make a major up-front investment in licenses, hardware and software. You benefit from better cash flow and far greater IT flexibility.
		Focus on your competency: No need to keep up with the crackers and hackers, or the constant technology changes - let Nalpeiron take the burden of software licensing, freeing you to focus on your business instead.
		Lower risk: Licensing is integral to the success of your Software business and therefore getting the right supplier to support your long term objectives is critical to reducing risk to your business. Nalpeiron reduces the risks of licensing staff leaving and lack of in-house licensing agility.
		Low cost and time overhead: Lower capital costs and switching CAPEX to OPEX to smooth the cash flow requirements. No need to keep expensive resources in house for non-core functions. Upgrades, maintenance and system administration take place in the cloud and are managed by Nalpeiron, so you don't have to spend nights or weekends supervising a new version upgrade or a failed server.
		High availability: Cloud software architectures are designed from the ground up for maximum network performance, so they frequently deliver better application-level availability than conventional, on-premise solutions.
		High performance: Supporting millions of users and 100's world class clients Nalpeiron's cloud licensing architecture delivers virtually unlimited performance scalability. There are practically no limits to how many users you can have or the number of licenses that can be activated.
		Ease of access at anytime, and from anywhere: Cloud computing is "always on," making it easy to grow your business and support remote workers and locations, or support a highly mobile sales or service team, because people can access the cloud any time, day or night, from any browser, desktop or mobile device. You, your distribution channel and your end users can all access the service 24x7x365, anywhere in the world.
		Measure and report license activation and usage: Get a clear picture of the products and features actually being activated and used. Use the extensive business intelligence tools to get an edge over the competition, analyze metrics and performance.