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Nalpeiron Licensing Service Terms and Conditions
IMPORTANT-READ CAREFULLY: This Access Agreement ("Agreement")
is a legal contract between you ("you") and
Nalpeiron (as designated below) for the Nalpeiron Licensing Service
(the "Service").
By accessing or otherwise using the Service, you agree to be bound by
the terms of this Agreement and you represent that you are authorized
to enter into this Agreement on behalf of your corporate entity (if
applicable). If you do not wish to be bound by the terms of this Agreement
do not access or use the Service.
As used herein, "Nalpeiron" means Nalpeiron Ltd/Inc.
This Agreement supplements the End User License Agreement ("EULA")
which was contained with the Nalpeiron software (the "Software")
and provides the complete terms and conditions surrounding your access
to and use of the Service.
In the event of a conflict between the terms of this Agreement and the
terms of the EULA, the terms of this Agreement will control. Terms not
defined herein shall have the meanings ascribed to them in the EULA.
Nalpeiron reserves the right, in its sole discretion, to modify these
terms or the Service fees at any time, effective upon the date Nalpeiron
posts revised terms or fees on its Nalpeiron corporate site. Your continued
use of the Service constitutes your binding acceptance of these terms
including any changes or modifications that Nalpeiron may make.
Use of Service: Upon payment of the applicable fee, you will
be provided with access to the activation server. You will be entitled
to create an unlimited number of user accounts on the activation server.
User accounts must be assigned to and used solely by your employees;
they may not be used by or assigned or provided to third parties who
are not your employees. Your users will be entitled to access and use
the Service solely on your behalf for the purposes of providing the
capabilities of the Service in regard to those of your software products
to which the Nalpeiron software has been properly licensed and incorporated
(the "Enabled Products"). Those capabilities
include activating and/or deactivating an Enabled Product, managing
serial numbers and licenses associated with an Enabled Product, and
running related reports on an Enabled Product.
Additionally, you agree that the administrative contact for any services
provided to you (including, but not limited to, software registration
and activation services) is your agent with full authority to act on
your behalf with respect to such services, including (but not limited
to) the authority to terminate, transfer (where transfer is permitted
by the Agreement), or modify such services, or purchase additional services.
Excluding maintenance periods and downtime, you may electronically access
and use the Service 24-hours a day, 7-days a week.
Nalpeiron reserves the right, in its sole discretion, to restrict, suspend
or terminate your access to and/or use of all or any part of the Service
at any time and for any reason without prior notice or liability. Nalpeiron
may change, suspend or discontinue all or any aspect of the Service
at any time, without prior notice or liability. Nalpeiron's goal is
to ensure timely activation services; however, Nalpeiron does not guarantee
that activations will be processed within specified timeframes. Nalpeiron
will not be liable, and you will not be entitled to a refund, for service
outages, including, but not limited to those caused by or related to
maintenance issues, servers, the technology that underlies the Service,
failures of Nalpeiron direct or indirect service (including, but not
limited to, telecommunications, hosting and power), computer viruses,
natural disasters or other destruction or damage to Nalpeiron facilities,
acts of nature, war, civil disturbance, court order, legislative or
regulatory action, catastrophic weather condition, third party interference
or other causes beyond Nalpeiron's reasonable control.
Account access. To access or use the Nalpeiron services or to
modify your account, you may be required to establish an account and
obtain a login name, account number, password and/or passphrase. You
authorize us to process any and all account transactions initiated through
the use of your login name, account number, password and/or passphrase.
You are solely responsible for maintaining the confidentiality of your
login name, account number, password and passphrase. You must immediately
notify us of any unauthorized use of your login name account number,
password or passphrase, and you are responsible for any unauthorized
activities, charges and/or liabilities made on or through your login
name account number, password or passphrase. In no event will we be
liable for the unauthorized use or misuse of your login name, account
number, password or passphrase or security authentication option.
Agents: You agree that, if your agent, (e.g.,
your administrative contact, Internet Service Provider, employee) purchased
our service(s) on your behalf, you are nonetheless bound as a principal
by all terms and conditions herein. Your continued use of our services
ratifies any unauthorized actions of your agent. By using your login
name, account number or password, or otherwise purporting to act on
your behalf, your agent certifies that he or she is authorized to apply
for our services on your behalf, that he or she is authorized to bind
you to the terms and conditions of this Agreement, that he or she has
apprised you of the terms and conditions of this Agreement, and that
he or she is otherwise authorized to act on your behalf. In addition,
you are responsible for any errors made by your agent.
Right of refusal: We, in our sole discretion,
reserve the right to refuse to open an account, issue you a digital
certificate, or register you for other Nalpeiron service(s), or
to delete your registered product account within the first
thirty (30) calendar days from receipt of your payment for such services.
In the event we do not open an account, issue you a digital certificate,
or register you for other Nalpeiron service(s), or we delete your account
or other Nalpeiron service(s) within such thirty (30) calendar day period,
we agree to refund any applicable fee(s) you have paid. You agree that
we shall not be liable to you for loss or damages that may result from
our refusal to open your account, refusal to issue a digital certificate,
the deletion of your account or refusal to register you for other
Nalpeiron service(s).
Support: Nalpeiron will provide reasonable customer support
service via email ("Support Services") Monday
through Friday, from 8:00 a.m. until 5:00 p.m. local Nalpeiron support
facility time from the support center closest to you (except on those
days designated as Nalpeiron's holidays). Nalpeiron currently provides
support from the United Kingdom and the US. All Support Services will be limited
to issues surrounding the issuance of activations. Unless you have a
separate maintenance contract for the Software, Nalpeiron will not provide
you with any assistance surrounding the Software.
The Support Services will be provided only to a single individual who
is designated by you as your "Administrator". Nalpeiron will
not provide support to your end users and you are responsible for all
such support.
Term of Agreement: This Agreement will commence on the date you
register for the Service and will continue through either: (i) the end
of the period elected by you for the provision of the Service; or (ii)
until you have depleted the number of activations purchased; or as earlier
terminated by Nalpeiron (the "Term"). On
or before the end of the Term, you must either renew for another Term,
or cease all use of the Service. If you fail to renew by the end of
the Term, your access to and/or use of the Service will be denied.
This Agreement may be terminated by Nalpeiron if (a) you fail to make
payment and/or (b) you fail to comply with the terms of this Agreement.
Upon the effective date of any termination, you relinquish all rights
granted under this Agreement.
Fees and Taxes: As consideration for the services you purchased,
you agree to pay Nalpeiron the applicable service(s) fees set forth
on our Web site at the time of your selection, or, if applicable, upon
receipt of your invoice from Nalpeiron. All fees are due immediately
and are non-refundable. The fees for the Service are based on the number
of activations you wish to use in a given Term. Activations purchased
are not cumulative and may not be rolled over to a new Term; unused
activations at the end of the Term will be forfeit. You are solely responsible
for monitoring the number of activations used by you or remaining at
the end of the Term.
All fees are in US Dollars and are non-refundable after 30 days. All fees include
taxes where applicable. If Nalpeiron is required to pay any sales, use,
GST, VAT, or other taxes in connection with the Service, other than
taxes based on Nalpeiron's income, such taxes will be billed to and
paid by you.
Any renewal of your services with us is subject to our then current
terms and conditions, including, but not limited to, successful completion
of any applicable authentication procedure, and payment of all applicable
service fees at the time of renewal.
Certification/Indemnification: You certify that you own all intellectual
property and other rights in the Enabled Products and that the operation
or distribution of such Enabled Products does not, and will not, violate
any law or third party rights.
You will indemnify, defend and hold Nalpeiron, and all of its officers,
directors, employees, contractors, owners, shareholders, agents, information
providers, service providers, vendors, partners, affiliates, distributors
and licensors (collectively, the "Nalpeiron Parties") harmless
from and against any and all liability, losses, costs and expenses (including
attorneys' fees) incurred by any Nalpeiron Party in connection with
any claim arising out of (1) any claim that if proven true would constitute
a material breach of this Agreement, (2) any use or alleged use of your
or your user accounts by any person, whether or not authorized by you,
or (3) any claim arising out of the material provided by you for which
we provide Service, including, but not limited to, claims for defamation,
violation of rights of publicity and/or privacy, copyright infringement
or misappropriation, trademark infringement or misappropriation, other
intellectual property right infringement or misappropriation and any
claim or liability relating to the content, quality, or performance
of materials that you submit to or use with the Service. You may not
enter into a settlement affecting or obligating Nalpeiron without its
prior written consent. We reserve the right, at our own expense, to
assume the exclusive defense and control of any matter otherwise subject
to indemnification by you, and in such case, you agree to cooperate
with our defense of such claim.
Accurate information: You agree to: (1) provide certain true,
current, complete and accurate information about you as required by
the application process; and (2) maintain and update according to our
modification procedures the information you provided to us when purchasing
our services as needed to keep it current, complete and accurate. We
rely on this information to send you important information and notices
regarding your account and our services.
Disclaimer of Warranty: NALPEIRON PROVIDES THE SERVICE "AS
IS" AND HEREBY DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED OR STATUTORY,
INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF FITNESS FOR PARTICULAR
PURPOSE, MERCHANTABILITY, NON-INFRINGEMENT OR TITLE. YOU ACKNOWLEDGE
THAT NALPEIRON HAS NOT REPRESENTED OR WARRANTED THAT THE USE OF THE
SERVICE WILL BE UNINTERRUPTED, ERROR FREE OR WITHOUT DELAY. YOU ACKNOWLEDGE
THAT NALPEIRON HAS NOT REPRESENTED THAT THE SERVICE WILL PREVENT ALL
UNAUTHORIZED USE OF YOUR SOFTWARE PRODUCTS. YOU MAY NOT RELY UPON ANY
REPRESENTATION OR WARRANTY RESPECTING THE SERVICE BY ANY THIRD PARTY,
INCLUDING, WITHOUT LIMITATION, REPRESENTATIONS OR WARRANTIES BY ANY
OTHER NALPEIRON CUSTOMER OR USER OF THE SERVICE
Limitation of Liability: IN NO EVENT WILL NALPEIRON OR ITS NALPEIRONS'
LIABILITY TO YOU ARISING OUT OF THIS AGREEMENT EXCEED U.S. FIVE HUNDRED
DOLLARS (U.S. $500). IN NO EVENT WILL NALPEIRON HAVE ANY LIABILITY TO
YOU OR ANY OTHER THIRD PARTY FOR ANY LOST BUSINESS OPPORTUNITIES OR
PROFITS, FOR COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICE, OR
FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES ARISING
OUT OF OR RELATED TO THIS AGREEMENT OR THE SERVICE, UNDER ANY CAUSE
OF ACTION OR THEORY OF LIABILITY (INCLUDING NEGLIGENCE), REGARDLESS
OF WHETHER NALPEIRON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THESE LIMITATIONS WILL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL
PURPOSE OF ANY LIMITED REMEDY. Nalpeiron and its licensors and contractors
disclaim any and all loss or liability resulting from, but not limited
to: (1) loss or liability resulting from access delays or access interruptions;
(2) loss or liability resulting from data non-delivery or data misdelivery;
(3) loss or liability resulting from acts of god; (4) loss or liability
resulting from the unauthorized use or misuse of your account number,
password or security authentication option; (5) loss or liability resulting
from errors, omissions, or misstatements in any and all information
or service(s) provided under this agreement; (6) loss or liability relating
to the deletion of or failure to store e-mail messages; (7) loss or
liability resulting from the development or interruption of your web
site or your Nalpeiron web site; (8) loss or liability from your inability
to use our e-mail service, web site manager service or any component
of the subscription service (for websites from Nalpeiron); (9) loss
or liability that you may incur in connection with our processing of
your application for our services, our processing of any authorized
modification to your account record or your agent's failure to pay any
fees, including the initial registration fee or re-registration fee;
(10) loss or liability as a result of the application of our dispute
policy; or (11) loss or liability relating to limitations, incompatibilities,
defects, or other problems inherent in SSL, HTTPS, or any other standard
not under Nalpeiron's sole control, or relating to customer-requested
generation and transmission of a subscriber's private key.
Some states do not allow exclusion of implied warranties or limitation
of liability for incidental or consequential damages, so the above limitations
or exclusions may not fully apply to you. In such states, our liability
and that of our third party providers and their respective agents shall
be limited to the greatest extent permitted by law. No person who is
not a party to this Agreement shall be entitled to enforce any terms
of the same under the Contracts (Rights of Third Parties) Act 1999.
Security and Copy Protection: Nalpeiron shall have reasonable
protection in place to minimize the risk of the Enabled Products becoming
lost or accessed in an unauthorized manner using the Service. Nalpeiron
does not guarantee the security of the Service and Nalpeiron will not
be responsible in the event of any infiltration of its security systems.
Nalpeiron does not guarantee that your Enabled Products cannot be used
in an unlicensed installation by an end user without first being activated
by the Service. You acknowledge that all security and copy protection
systems are inherently fallible.
Third Party Control: The flow of data over the Internet depends
in large part on the performance of connections and services provided
by third parties. Failure of these parties to perform their services
correctly can disrupt Internet sessions. Nalpeiron cannot guarantee
such events will not occur, and disclaims any and all liability, claims
or losses resulting from or relating to such events.
Information: You acknowledge that, in providing the Service,
Nalpeiron could rely upon information, instructions and services from
you, your employees and agents and other third parties. You fully assume
the risk associated with errors in such information, instructions and
services provided that Nalpeiron has accurately transmitted data and/or
complied with your instructions.
Privacy: Our privacy statement is located on our Web site at
www.nalpeiron.com and is incorporated
herein by reference. The privacy statement sets forth your and our rights
and responsibilities with regard to your personal information. You agree
that we, in our sole discretion, may modify our privacy statement. We
will post such revised statement on our Web site at least thirty (30)
calendar days before it becomes effective. You agree that, by using
our services after modifications to the privacy statement become effective,
you have agreed to these modifications. You acknowledge that if you
do not agree to any such modification, you may terminate this Agreement.
We will not refund any fees paid by you if you terminate your Agreement
with us. We will not process the personal data that we collect from
you in a way incompatible with the purposes and other limitations described
in our privacy statement. You represent and warrant that you have provided
notice to, and obtained consent from, any third party individuals whose
personal data you supply to us as part of our services with regard to:
(i) the purposes for which such third party's personal data has been
collected, (ii) the intended recipients or categories of recipients
of the third party's personal data, (iii) which parts of the third party's
data are obligatory and which parts, if any, are voluntary; and (iv)
how the third party can access and, if necessary, rectify the data held
about them. You further agree to provide such notice and obtain such
consent with regard to any third party personal data you supply to us
in the future. We are not responsible for any consequences resulting
from your failure to provide notice or receive consent from such individuals
nor for your providing outdated, incomplete or inaccurate information.
Email: Please ensure that you conform to any laws relating to
communications with End Users, such as the CAN-SPAM
act. Check that your emails have the correct contact details and
format to comply fully with the law.
U. S. Export Restrictions. You will fully comply with all relevant
export laws and regulations, including, but not limited to, the U.S.
Export Administration Regulations and Executive Orders ("Export
Controls"). You warrant that you are not a person, company or destination
restricted or prohibited by Export Controls ("Restricted Person").
You will not, directly or indirectly, export, re-export, divert, or
transfer the Software or Service, any portion thereof or any materials,
items or technology relating to Nalpeiron's business or related technical
data or any direct product thereof to any Restricted Person.
Force Majeure: Neither party will be liable for any failure or
delay in performing any obligation under this Agreement that is due
to causes beyond its reasonable control, such as natural catastrophes,
governmental acts, omissions laws or regulations, labor strikes or difficulties,
communications systems breakdowns or failure of the Internet, hardware
or software failures (other than those attributable to the party hereto
that has failed to perform hereunder), transportation stoppages or slowdowns
or the inability to procure supplies or materials. If any of these causes
continue to prevent or delay performance for more than 14 days, the
affected party may terminate this Agreement, effective immediately upon
written notice to the other party. Notwithstanding the foregoing, this
Section shall not apply to requirements to make payments.
Relationship of Parties. You and Nalpeiron are independent parties.
Nothing in this Agreement shall be construed as making you an employee,
agent or legal representative of Nalpeiron.
No Third-Party Beneficiaries. There are no third-party beneficiaries
of this Agreement.
Controlling Law. This Agreement will be governed by the laws
of England and Wales and you submit to the jurisdiction of the courts
of England and Wales. This Agreement is not subject to the United Nations
Convention on Contracts for the Sale of Goods.
Company Name. Nalpeiron may include your company name in a list
of Licensor customers and reference you as a customer.
Entire Agreement. This Agreement constitutes the complete and
entire understanding and agreement of all terms, conditions and representations
between you and Nalpeiron with respect to the Software and Service and
may be modified only in writing by both parties. No term or condition
contained in your purchase order will apply unless expressly accepted
by Nalpeiron in writing. Failure to prosecute a party's rights will
not constitute a waiver of any breach.
If any provision of this Agreement is found to be invalid, it will be
enforced to the extent permissible and the remainder of this Agreement
will remain in full effect. This Agreement has been written in the English
language and you waive any rights you may have under the law of your
country or province to have this Agreement written in any other language.
Miscellaneous. You may not rent, lease, or lend the Service or
Software. You may NOT permanently or temporarily transfer ANY of your
rights under this Agreement to any individual or entity. You may assign
or transfer (by law or otherwise) your rights hereunder to another,
person entity or affiliate company only having first obtained written
consent from the Nalpeiron. You acknowledge that Nalpeiron owns all
right title and interest to the Service and Software. |
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