What our Customers say about us

Eric Anderholm
Asyst Technologies, Inc., Software Engineer, US

"One of the biggest concerns of our software developer customers is the protection of intellectual property rights. Working with Nalpeiron allows Altiris to address this concern by providing a software development solution that is focused on eliminating software theft while helping to lower support costs through efficient licence management."

Matt French
Altiris/Symantec, Director of product marketing, US

"We were initially attracted to NLS because it offers a hosted solution for protecting Macintosh and Windows applications and we didn’t want to have to maintain our own activation servers. We found that integrating NLS was straightforward and easy. Our goal was to be able to easily create unlockable demos for our Photoshop plug-ins to save us the trouble of building and testing separate demo and retail versions. Before we implemented the unlockable demo, customers frequently asked us why they couldn’t just plug the license code in their demo and get the retail version. Now we get comments from customers expressing appreciation that we’ve made the purchase process even easier for them."

Finley Lee, CTO
Alien Skin Software, U.S.

"We chose Nalpeiron due to the problems we’d had using our previous licensing system. We had an unacceptably high rate of activation requests where manual processing through our support team was necessary. We trialled the Nalpeiron Licensing Service and it seemed like a perfect fit for our licensing needs and also our future marketing strategies. Since putting NLS in place we’ve reduced our activation failure rate by 88% and now have simple tools to let anybody stuck behind firewalls activate themselves, securely. This has lifted a massive burden from our support team and gives our developers more time to focus on our core products. Our experiences with Nalpeiron so far have been excellent as their teams are very responsive and helpful."

Kathrin Fischer – Operations Manager
Heligon, U.K.

"Nalpeiron PRO-Tector is a solid and effective solution.  It is very easy to protect any software application.  We use PRO-Tector to avoid unauthorized uses of a field service application that we distribute throughout Europe.  This is really a very flexible and affordable licensing system."

Giovanni Dal Bello
Electrolux Major Appliances Europe, CTI - Software Development, Italy

"FFEI was looking for a competent solution to provide secure internet based software licensing, at a reasonable cost for a low cost consumer product. With Nalpeiron we discovered that they had a larger possible feature set than the competition and were so easy to implement. We managed using their protection system to secure our solution within just a few days. When we did not understand anything we received excellent support, both from the commercial and the technical sides of the business. We see their Licensing system where you can purchase licenses and use them to unlock your products as an easy and secure way for us to support both our dealer and onlines sales. We would recommend this solution to any other software vendors looking for a secure licensing solution."
 
Amy Jennings, Head of Development
FFEI Ltd, UK

"I chose PRO-tector to protect my new software product, ShareMaestro, for which the IP consitutes most of the product's value. PRO-tector is the only system which gives a credible guarantee of software protection and which works on different platforms. The range of functionality provided with PRO-Tector, such as temporary licencing for evaluation and proof of removal, is extremely valuable when dealing with the praticalities of client implementation. I have also found the support form Nalpeiron to be very strong. You do not get shunted to a third world help-desk. ShareMaestro is now successfully launched and is regarded as the leading UK share valuation system."
 
Glen Martin, ShareMaestro
UK

"Our first attempt at integrating security in our application from another company took over three days and five phone calls to tech support and it never fully worked. With PRO-Tector, we were able to fully integrate the licensing software into our application in about five hours with no tech support phone calls and it works very well. Nalpeiron will always be our first choice when implementing software based security."
 
Jason Outlaw - Panelware LLC, US

"Prior to adding the Nalpeiron protection to our MetaStock retail product line, growth within international markets was extremely challenging due to historically high software piracy rates. Since adding the Nalpeiron protection we have experienced a 15% growth in international markets, 8-10% of which we attribute to having the Nalpeiron protection in place. Nalpeiron’s PRO-Tector offers one of the better client-side software protection models we’ve seen in the market today."
 
Cheryl Abram, MetaStock Retail Product Manager
Equis International, a Reuters Company, US

"We’ve used copy protection in our products right from the start and have worked with a couple of vendors over the years. We found that we were experiencing a lot of additional support when it came to customers wishing to move their licenses, hardware ID’s changing prompting a re-registration and maintenance of our own registration system. Thinking that “there must be a better way” we searched the web for offerings and all of them were just another variation of the other… until we found Nalpeiron. Now we’re looking forward to giving control of the customers license back to them, being secure in the knowledge that our licensing is robust enough to survive a standard reformat of a troublesome pc and not having to spend resources maintaining our registration system when it’s not our core business. All thanks to Nalpeiron." 

Steve Goodlass, Lead Developer
Siliconcoach

"The fact that we have had no reason to contact Nalpeiron since implementing their copy protection in December 2007 speaks volumes about the efficiency of the solution and ease of implementation"
 
Archie Macaulay - CEO
VoxIQ, UK

"Greenbrier Graphics resisted implementing copy protection for more than twenty years.  We always felt copy protection was an imposition on our loyal customers, and a logistical problem for us.  When we finally realized the extent our software was being pirated, we decided to copy protect our next update.  After downloading trial versions of copy protection from three different publishers, it became obvious Nalpeiron served our needs best.  Their copy protection software and code was easy to implement, was robust with features that made it user friendly for our customers, and was very secure.  Our new, copy protected update is bringing profits far beyond our expectations.  Now we see evidence everyday that Greenbrier Graphics suffered tremendous losses through widespread piracy.  There is a satisfaction in knowing those who have taken advantage of this small company can never do so again.  They want our update, and they are paying for it.  There is no doubt that our choice to use the copy protection provided by Nalpeiron was the single most important sales decision we have ever made."
 
Paul McLung, Owner 
Greenbrier Graphics, US

"We were looking for a better solution than passing out the USB dongle keys to protect our software. Since most of our business is in the South and Central American market, a solution that didn't involve shipping anything to our clients was preferred. If a USB key was lost or broken, then it becomes fairly expensive to overnight a package to that market.

In addition, compared to other solutions we looked at, I was able to make the modifications necessary to protect the main program and three optional features in less than one day. Modifying my Installshield installation to include all of the components the user needs was also a breeze. Within two days I had made all of the changes needed to install everything."
 
Robert Harrrison, Director of Technology
Access Technologies International, Inc., US

"We are pleased to be working with Nalpeiron because the technology provides software publishers with effective copy protection and at the same will help keep their end users happy as it helps ensure licensing compliance. Licensing compliance is an important issue for our customers and is a hot topic for major corporations as they work on the implementation of new internal license audit processes that follow guidelines and standards, such as SARBOX. Given Nalpeiron’s VSIP status and close integration with Visual Studio 2008 – customers and publishers alike will benefit from using this innovative SAAS hosted solution."

Harry Kelly, Managing Director
ComponentSource, US

"Being an OEM software distributor, our company has been beleaguered by piracy and illegal downloads.  As we are short of engineering resources and need to focus on our core competence, we started looking for a copyright protection solution outside of the company.  After 45 days of exhaustive research, we decided on Nalpeiron's Protector SDK.  Nalpeiron's product actually wasn't the most affordable option on our list (although still very reasonable) nor does the company reside in our preferred location of U.S. for easy communication (same time zone). But what impressed us the most were their service and their ability to make their customers feel important.  While price is always crucial, we prefer a company that will be there for us after sale is completed.  Within few days of communication, they contacted us by phone to make sure all of our questions were answered, and they provided superb follow up and recaps of each discussion. Throughout the evaluation period, they were accessible both by phone and by email, not to mention they even scheduled a conference call w/ our chief product engineer during the time we specified although it was after their business hours.  And to our pleasant surprise, the same level of responsiveness continued even after the sale.  Each question we asked was always responded to in a very professional and timely manner.   If you need a company that you can count on, Nalpeiron is it!"

Victoria Shiao,
Sales Director, iNav Corporation, US

"Having tested multiple .NET license solutions Nalpeiron is the clear leader. Once the decision was made to use Nalpeiron it was quickly apparent that we made the right choice. Within 1 hour we had incorporated Nalpeiron into our C# project. The support has been fantastic and they have gone the extra mile every time. The second best thing is that they listen to the customer and respond. I.e. I sent an email stating a way to make the web interface easier to navigate. Within 24 they agreed and made changes to the web site. Great support, quick implantation, and easy to use documentation with Nalpeiron we got more than we paid for. Thanks Guys for making my licensing decision the right choice."

Update January 2008 - "After having Nalpeiron in place for 6 months now the product has paid for itself a few times over. Once the new licensing schema was release our client licenses jumped 18% from just our existing customer base. The support call volume from licensing problems has all but vanished. This alone saves the support team on average 3.5 hours per week.

The benefits to our customers have also become very apparent. With our old licensing software the customer was given 1 license code per license purchased. If they had 10 licenses they would receive 10 different codes. Now they get 1 code and can use it as many times they want until they reach their purchased license limit. We have calls from our customers that say they love not having to call support for licensing problems or having to keep track of what license belongs to what computer.

As the dept head it is nice to let my people focus on what their jobs are and not having something as simple licensing waste time. Again I would like to thank Nalpeiron for making my licensing headaches go away."

Bruce St.Clair
Computers Unlimited, US

"At DTG Training Systems we have an analysis and training application for real estate investors. Our customer base has a tendency to network extensively and “share” with each other. So it was important for us to be able to control the distribution of our product. We researched the options out there and chose PRO-Tector for several reasons. It has a relatively low start up cost, and relatively low cost per license. We made the decision to decrease the price of our product so the cost per unit for protection was a concern for us. The product is simple for the end user and simple on the implementation side. It was easy to integrate into our product and we were able to trial the product to make sure it would work for us. There was support and communication throughout the process. Nalpeiron followed-up after the purchase to make sure the product was working to our expectations. With PRO-Tector it is easy to modify the parameters of the licensing. In addition, the license usage can be tracked and modified through an online interface, which is very convenient. We would recommend PRO-Tector to other software companies looking for a flexible and secure licensing system."

Mark Wabol
DTG Training Systems, LLC

"Camwood were looking for a technology which enabled a secure lockdown of the business tier of a new n-tier client server Windows application. In addition to install/uninstall security we were looking for a solution which enforced a 'click charge' licensing model. Nalpeiron's PRO-Tector proved to be both flexible and robust and allowed the release of a secure demo version of the product. The Nalpeiron team have also proved very responsive and supportive through trial and implementation."

A Camwood Whitepaper "Protecting your IP on .NET", covering some of the .NET security considerations is available here

Sheldon Lachambre,
Development Manager, Camwood, UK

“We use Nalpeiron to protect our high end server software and came to conclude that Nalpeiron Protector Software is secure, easy to use, provides rich functionalities, and priced reasonably. So far, we haven’t had any evidence of our software being deployed illegally, so we are happy with the protection that Nalepiron provides.”

Rachmat Hartono
VP of Engineering, BCL Technologies, Inc, US

"We recently released Xllerate™, a Microsoft® Excel based Add-in, which allows anyone to automate their Excel tasks.  We wanted to add copy protection to our software and also allow a 30 day trial evaluation period.  We started with your competitor, InstallShield.  However, we learned they no longer supported the trial version capability.  InstallShield recommended that we try your product.  We were happy to discover your product was exactly what we needed at a very affordable price.  From purchase to product integration, Nalpeiron provided excellent support and consulting services. "

Maria S. Grieser
President, Xllerate Consulting, LLC, US

"With more than ten years of experience in implementing copy protection with our software, we have finally found a comprehensive, simple, and effective tool. We have used various software protection in the past, and recently used a combination of software and hardware protection. This method was effective, but it was also costly, and support intensive. Hardware keys have an inherent problem with drivers, trouble with different operating systems, and can be damaged by users.

The PRO-Tector system eliminates our former protection products by giving us all of the flexibility and power we could ask for. Our product is developed with MS Visual Basic 6, and we found it quite simple to incorporate the PRO-Tector software with our application. There is ample documentation and readily available technical support to help incorporate this tool with your own software. We were easily able to create our own license interface to facilitate customer renewals of our software, and the included license manager interface is called to allow customers to extend trial time, activate, move, or deactivate a license. The hosted Internet license feature is ideal for customers of all sizes who want to easily move a license from one computer to another. These licenses are tracked by the server and prevent any unauthorized use. The web control panels make it easy to keep track of who is using their license, and also allows full control of the number of licenses available.

With customers of varying sizes, we can control how many seats are permitted to load a given license number. With yearly renewals, this simplifies the renewal process tremendously, for you and the customer. We would normally have to give out 25 different codes for a larger customer, and each code would have to be entered the day it was provided. With PRO-Tector, one code can be given to the whole company, and its users can enter the one code at their leisure. This makes life so much easier for our sales department, and the customer.

Nalpeiron's response to sales and tech support questions was far better than most companies in existence today. Now that they have opened an office in San Francisco, I'm sure it will be even better. If you want an effective, and flexible tool that will protect your software from piracy, and a company that will respond to your questions and requests, then Nalpeiron is it, period!"

P. Scott Millard
Infinite Solutions, LLC, USA

"We have recently released 2 new versions of boujou bullet, the automated motion tracking system used widely in film and TV production and other areas such as architecture and engineering.

We were looking at alternative methods of licensing for bullet SD with several motivating factors including, obviously, security and cost of implementation however our primary goal in this case was maintaining ease of customer use and of our own license management. The success of 2d3 products is based, in no small part, on their core philosophy of automation and ease of use and we aim always to maintain this in all areas of product use, including licensing. This was particularly true in the case of bullet SD since it is designed specifically to be a one click solution.

We have had some experience of the Nalpeiron licensing systems with previous 2d3 products and with the fairly recent instruction of the web based management system it appealed even more, allowing us to allocate license codes to customers quickly and easily and to keep track of those licenses in a straight forward way.

Some of our other products use a hardware lock  licensing system for and shipping times can occasionally become an issue with dongle based methods. With the Nalpeiron code we can have a customer up and running as quickly as it takes to send an email.

In developing bullet SD We had a fairly clear idea of the kind of numbers we wanted initially to ship and were able to tailor our Nalpeiron purchase package to include the number of licenses we required, across Windows and Mac, from the outset and therefore cost appropriately and maximise return. Our friends at Nalpeiron were, as always, helpful and flexible when it came to arranging an appropriate package for our needs with bullet SD, allowing us to get something which pretty closely suited our needs for a product in a relatively niche market."

Philip Elderfield,
Product Manager, 2d3 Ltd, UK

"When it came time for SoftCafe to update our software activation procedure for our next generation of Windows Vista compatible products, both our former supplier Aladdin Knowledge Systems, and our new hopeful Macrovision, dropped the ball.

Aladdin informed us that the product they had sold us just a year earlier would not allow our customers to activate under Vista rendering any software that included Aladdin’s HASP instantly obsolete.

Macrovision, our next hopeful, then promptly announced that their current product would likewise, not operate under Windows Vista, and that they would be forced to take the drastic measure of discontinuing sales and support, leaving their customers without a Vista solution.

Luckily, we discovered Nalpeiron’s PRO-Tector, which we were told by Nalpeiron, would not only operate flawlessly under Vista, but would do so at less than half the cost of both Aladdin’s HASP and Macrovision’s Trialware and give us more flexibility in both the integration and live monitoring of activations. And, as icing on the cake, PROTector offered a simple, one-step de-activation procedure, now fast becoming the industry standard, but which was unavailable from either Aladdin or Macrovision.

Along the way, from conception to product release, Nalpeiron provided us with top notch support for every question and minor issue that arose, and their product is so transparent and quick, that we have not received a single customer support call about product activation."

Scott Tyburski
SoftCafe, LLC Co-founder, US

"The engineers are absolutely raving about this product, its ease of use and the many features. We are all very excited to have our software protected and licensed with Nalpeiron. I will keep you posted with any new developments. So far the engineers haven’t even had to contact Tech Support, which is a testament to the software’s ease of use and deployment."

Elizabeth Wiemer
IMCO, US

"Good Product, easy to use, professional results. Bulletproof licensing. Staff extremely helpful, after sales service great. We highly recommend this product"

Kerrin Banner,
CEO, Secureware Solutions, UK

"A little feedback for you all, I have spent quite some time with the internet activation site recently, and I may I say that it is fantastic! Very easy to use, intuitive and provides absolutely everything that we were looking for and more. Praise where praise is due! I feel I must thank you, Richard and Nalpeiron for the help and support I have received. Absolutely first rate, I couldn’t have asked for more."

Carl Woodward
CTO, Sanctuary Software, UK

"Out of all protection software solutions Nalpeiron came out to be the most complete and the most flexible on the market. Their online activation system combined with the Altiris installer has integrated very well with our developed application under Flash. We were looking for a turn key solution, easy to use and with excellent support. This is what we found with Nalpeiron!"

[Parmi toutes les solutions de protection de logiciels, Nalpeiron s'est avéré être la solution la plus complète et flexible sur le marché. Leur système d'activation en ligne combiné à l'installateur de la compagnie Altiris a très bien su s'intégrer à notre application développée sous Flash. Nous recherchions une solution clé en main, facile d'utilisation et accompagnée d'un excellent support. C'est ce que nous avons trouvé chez Nalpeiron. Félicitations à toute l'équipe.]

Jérémie Fraser, Chargé de projet
Kryzalid Communication, Canada

"Nalpeiron support PI Energy and Emissions, who use Nalpeiron software to protect their Energy and Emissions products, used widely by many of their oil and gas sector clients. These include most of the major operators in the North Sea and worldwide.

PI found PRO-Tector reduces unauthorised usage, will allow easier protection in future, now we’re familiar with the methodology. Price was good considering the functionality provided and speed / efficiency of support. Product range was of less interest as our application is quite specific and the selected product met our requirements after assistance from yourselves."

Angus Cameron
PI Energy and Emissions, UK

"Our company offers advanced portfolio analysis and asset allocation software. Before deciding how to protect our product, SmartFolio, we had conducted small research of available solutions in the market.

As SmartFolio is digitally distributed, we were most interested in those products which offered simple internet activation procedure. Other positions included price (as our project has started mostly as a hobby, we couldn't afford to spend significantly more than a couple of thousand dollars to protect it) as well as protection quality, flexibility, non-irritating user experience and ease of programmatic implementation. As our product lies in the middle price range (USD 500-5000), we immediately threw away all wrapper-based solutions as not sufficiently secure.

Finally we were left with two alternatives: Protection PLUS and PRO-Tector Pro. The key factor in our decision to buy PRO-Tector was that the latter appears to be much more intuitive, simple to use from the customer viewpoint, stable, and flexible. Buying license for just one product, we were able to offer to our clients two different SmartFolio licenses along with a trial version. What is more, now we can easily customize a license according to specific customer needs.

May be the most sound argument for PRO-Tector is that we haven't received from our users not only complaints but even questions regarding the licensing procedure. Undoubtedly, PRO-Tector is amazingly well thought-out product both for developers and, which is far more important, their clients". 

[Наша компания разрабатывает передовое программное обеспечение для анализа и оптимизации инвестиционного портфеля. Прежде чем выбрать механизм защиты и лицензирования нашего продукта, называющегося SmartFolio, мы провели исследование программных средств защиты, представленных на рынке.

Поскольку SmartFolio продается через Интернет, то в наибольшей степени мы были заинтересованы в таких решениях, которые бы предлагали простую процедуру интернет-активации. Также существенной была цена продукта: наш проект начинался скорее как увлечение, поэтому мы не могли себе позволить потратить на защиту больше двух-трех тысяч долларов. Помимо этого мы обращали внимание на качество защиты, ее гибкость, а также на степень «прозрачности» процедуры активации для пользователей и, наконец, простоту программной реализации.

Так как SmartFolio находится в средней ценовой нише (USD 500-5000), то мы немедленно отбросили варианты «коробочной» (wrapper-based) защиты как недостаточно надежные. В конечном итоге у нас осталось две альтернативы: Protection PLUS и ProTector Pro. Ключевым фактором, повлиявшим на наш выбор, стало то, что ProTector Pro показался нам существенно более интуитивным, надежным и гибким. Одной купленной лицензии ProTector Pro оказалось достаточно, чтобы предложить нашим клиентам две различные лицензии SmartFolio  наряду с полнофункциональной демо-версией. Кроме этого у нас появилась возможность в любой момент перенастроить лицензию в соответствии с пожеланиями конкретного клиента.

Возможно, наиболее значимый аргумент в пользу ProTector’а – это полное отсутствие у наших пользователей не только жалоб, но даже вопросов, касающихся процедуры активации SmartFolio. Без всяких сомнений, ProTector – это глубоко продуманный продукт как с точки зрения разработчика, так и, что еще более важно, с точки зрения потенциального клиента.]

Boris Gnedenko, Managing Director
Modern Investment Technologies Ltd, Russia