Please note that Nalpeiron does NOT support or
work directly with End Users.
If you need support please contact the company that makes your Software directly.
Nalpeiron works only with your Software vendor and does not offer any support direct to the public and nor can we make any changes to your licensing on their behalf, you must speak directly with the company that supplied your Software products for anything to do with their products.
Nalpeiron simply provide a platform that Software Publishers use and we have no legal right or capability to make any changes to your products or their associated licenses.