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SoftCafe wouldn't trust anyone but Nalpeiron with their License Keys

Background

SoftCafe offer software designed to meet the needs of the restaurant and catering industry.  The company was founded in 1994 and was the first company to offer Menu Software that featured one-click menu design and the 'menu style' concept, which let users switch entire menu designs with a single click. Since then their business has grown to include website building and scheduling software, all specifically designed for the catering industry.  Now thousands of restaurants and catering professional from around the world rely on their software every day.

The Challenge

As the business grew SoftCafe’s founder Scott Tyburski knew that they needed to put a more effective licensing system in place. In a software start-up situation sophisticated licensing solutions are generally the last thing on anyone’s mind. Business owners might buy a cheap wrapper solution or put something together themselves. As the business grows and developers start to realize that they need more sophisticated your copy protection.  There can be a tendency, for software developers, to want to write your own solution.

Scott quickly realized the potential pitfalls of taking this route:

"Being a small software company, we did indeed consider writing our own piracy protection and hosting our own code database.  But we quickly realized that going this route would be a distraction from our core business.  The exercise would probably end up eating huge amounts of time, both in the initial development and the ongoing support. We would be "reinventing the wheel" and in all likelihood any solution we devised ourselves wouldn’t match up to what is already available on the market."

The Solution

So Softcafe set out to find a licensing solution.

After looking at a number of options they settled on Nalpeiron.

"We could see straight away that the service and support that Nalpeiron offers would easily be more efficient, less expensive, and most importantly, more reliable than anything we could come up with on our own."

Dealing with high volume software sales to the catering industry, ease of use, for both themselves and their end users, was just as important to Softcafe as strong security.  They quickly saw that the Nalpeiron licensing solution offered both these benefits:

"The ease of integration, flexibility, and ironclad security of the Nalpeiron Licensing Service, compared with using cheap wrappers, became evident just days after testing it."

Conclusion

Softcafe and their end-users have been enjoying the benefits of the Nalpeiron Licensing System for over four years now.  CEO, Scott Tyburski sums up:

"We’ve now been with Nalpeiron for over 4 years and have no plans on switching – their products just do what they’re supposed to - for much less trouble and cost than doing it yourself".

The flexibility, ease of use and state of-the-art security offered by the Nalpeiron system have meant that Scott and his team have been free to concentrate on developing their software range, with no need to divert resources to licensing development, or licensing related support issues:

"At SoftCafe we take pride in delivering bug-free code and an easy-to-use end-user experience, and we wouldn’t trust the keys to that software to anyone other than Nalpeiron."

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We were very pleased with the ease of deployment/implementation. Every year around renewal time, we go through the buy vs. build question again, but we always decide to continue with Nalpeiron...

...if an issue arises, I can count on Nalpeiron to pay attention and be easy to get hold of. The company has been very pro-active on changes and communicated well. I don’t have to spend any of my time worrying about the licensing.

Kevin Bier // VP Product Development
OnOne Software

Nalpeiron's industry leading licensing management solutions help us get our products to market quickly and efficiently and meet our customers' needs...

...since we deployed our products using the Nalpeiron solution, we have experienced notable software revenue growth by being able to quickly and easily protect and license our applications right out of the box.

Mark Zucherman // Snr. Product Manager
Zebra Technologies Corporation

The fact that Nalpeiron offers a solution that is up to date, has more extensive features, is flexible, and gives us control over the user experience was what made us decide on them over the competition. After two years in operation, it is plain to us that outsourcing to Nalpeiron has proven to be a prudent decision...

...the platform is very good, and we've been impressed with the level of service that we've received.

Sam Chandler // CEO
NitroPDF

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